Pink Connect Blog

BT Openreach has been set up to manage the physical network of cables that connect customer premises with the various exchanges. Communication providers (CPs) will purchase access products from Openreach and resell them to their own clients. It has also been set up to ensure that all CPs have equivalent access to the network and in particular equivalence with BT Retail. Read the rest of this entry »

A Twickenham heating company has managed to take on the big boys thanks to a simple piece of technology, which ensures they never have to miss a customer, call despite the fact that they are normally at client’s houses and rarely in the office.

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Pink Connect are delighted to be supporting Little Heroes Live on 29th August.

Little Heroes helps improve the lives of children with cancer whilst they undergo treatment.

Following up on a conversation at a recent networking event, Pink Connect (Bournemouth) is delighted to have helped independent financial advisors, Heritage Investments improve the quality of their calls.

Heritage Investments were experiencing problems with their VOIP (Voice over IP) telephone system. Upon visiting their office it quickly became apparent that they were running  5 phones  and data traffic down one broadband connection. This was causing issues with call quality.

Further, upon analysing the monthly bill it was clear that by switching to Pink Connect a 20% saving could be achieved on lines, calls and broadband charges!

Pink Connect proposed a separate broadband line for the phone traffic and an upgrade to the handsets so they would be compatible with the Feature Plus platform.

Once the system was installed and the broadband connection had stabilised the quality of the calls improved. The team was also trained to access and use the feature plus web site, this means that the telephone system is now running in a way that suits each individual phone user and Heritage Investments’ customers

Pink Connect Ltd is a family business with a firm commitment to long term customer relationships. Directors Gisela and James Pink established the Cotswold based telecommunications business more than ten years ago but still have almost all their customers from the early days.

James recently commented “Our customers know and trust us to supply reliable business communications and power. They usually call us whenever they have a need for further services or equipment. These requests have resulted in the broad range of business services we now offer. Pretty much anything a business needs, from phone lines and systems, Business Mobile, IT, Networking, Servers, Broadband, EPOS and Commercial Power are now covered in our product range. Customers really appreciate our straightforward, honest approach and love our customer service”.

Pink Connect can be contacted on 0845 450 9393.

Market Overview

There was no clear direction in the market yesterday with high LNG imports largely being balanced out by gas pipe maintenance. The curve did creep up during the day only to give back all of those gains at the end of the day and close slightly lower on the day. A strong day for carbon lent some support to power, causing the spark spreads to widen slightly.

Oil $78.82 per barrel  1 year ahead forecast $93         

Indicative market prices are as follows:

Within-day prices unchanged @ 44.75p/th

Day Ahead prices up 0.30p/th @ 43.25p/th

Sep-10 prices up 0.25p/th @ 41.25p/th

Oct-10 prices unchanged @ 43.90p/th

Winter 10 prices up 0.20p/th @ 50.00p/th

Summer 11 prices up 0.20p/th @ 47.05p/th

Indicative market prices are as follows:

Within-day prices up 0.05p/th @ 43.55p/th

Day Ahead prices up 1.03p/th @ 43.50p/th

Sep-10 prices up 0.35p/th @ 40.15p/th

Oct-10 prices down 0.40p/th @ 42.90p/th

Winter 10 prices up 0.40p/th @ 49.75p/th

Summer 11 prices up 0.50p/th @ 47.00p/th

Oil  $80.68 per barrel  1 year ahead forecast $93

Net Neutrality.  Many of you may not have heard this term before, but it is a term that may become very common in the new decade.  Simply put, it is an extension of “freedom of speech”.  As the internet becomes more and more common, the quality of service will drop correspondingly.  Back haul networks will require a higher bandwidth throughput, and datacenters will require increased capacities.  To stop this occurring, some people have brought forward a tiered system where users will pay more for better access, and those who pay less will be restricted from certain services and/or have less prioritised connections.  This would go against all the principles of Net Neutrality.  Many high profile figures have spoken out in favour of Net Neutrality, such as Tim Berners-Lee, who is generally acknowledged as the creator of the Web.

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With the increasing popularity of email, the sending and receiving of faxes is a dwindling pass time. However in business, it is still a very necessary evil. There will always be some businesses requesting you send a fax or that they haven’t got a scanner to email something to you.

To add to this frustration you’re paying all that money for an additional phone line, the machine frequently jams, it runs out of ink, it eats paper, it takes up valuable office space and you usually have to print off a paper copy from your computer anyway which is just plain wasteful.

So whats the answer?

Intelligas, who supply gas safety and control systems have found the answer in Pink Connects Fax2Email service.

Like most companies Intelligas had a separate phone line attached to a clunky old fax machine that frequently jammed and ran out of ink. One call to Pink Connect and we had them up and running on Fax2Email. They were then able to cancel the BT line (that was costing £180 p/a), and ditch the fax machine all together.

This product has two parts…

1. Fax2Email will receive a fax to any geographic number, convert it to PDF format and then deliver to your inbox (Emails can be delivered to multiple emails addresses).

2. Email2Fax allows you to send faxes to: “FAXNUMBER@fax.pinkconnect.com” in any of 27 different electronic formats which will then be transmitted by fax to the recipient and a delivery report produced and sent back to the senders email address.

The service is available with nationwide geographic numbers and we are even able to port your exisitng fax numbers. (For Intelligas we found a new number a few digits away from their existing 0845 Phone number).

All this costs just £7.50 per month saving a fortune on line rental, paper, ink, time, space and hassle.

Here’s what Andrew Dickenson, Managing Director for Intelligas had to say about Pink Connect…..

“Excellent service thanks. Informed every step of the way and we’ve already used the service a few times and got rid of that horrible old machine!

Using pink connect for the first time was an easy and hassle free experience, i’ll certainly be revisiting their site to see what other services my business can benefit from in the future, I highly reccommend this professional supplier to enhance the media & communication needs of any business.”

To find out more about Intelligas and what they get up to please visit their website or give Andrew a call or how about a fax???

www.intelligas.co.uk
T: 0845 004 2496
F: 0845 862 2496

R.P.Lovatt Insurance have again chosen their long term Communication suppliers Pink Connect in a deal that includes all lines, calls, mobiles, phone systems, ADSL and IT infrastructure. With this deal, Marc Lovatt has fixed the cost of his partnership’s Communication and IT budget for the next five years. Marc said “Pink Connect have been our chosen suppliers for over eight years now. As we have grown they have expanded our systems ahead of demand ensuring we always have the tools for the job. I am delighted to have secured their comprehensive services at a fixed cost with this innovative agreement. I recommend Pink Connect to any company wanting the best solution for their business communications”.