Pink Connect Blog

Author Archive

Pink Connect has bolstered its power offering with a range of technologies which report, manage and minimise resource consumption.

Now, as well as searching out the best value utility supplier for your business, we can also retrofit technologies which result in combined savings of around 25% to 30% of the energy consumed annually!*

Here are a few examples of what can be achieved:

*Based on annual energy spend £15k or more

Keith Deakin, Director of Pink Connect (Derby) illustrates the circularity of business and how much service matters.

“In my previous career in IT, Joseph Lamy, MD Index Computers, used to be my main supplier of computer consumables. I have known Joseph for a long time and transferred my business to him many years ago when he decided to set up his own office

Keith Deakin & Joseph Lamy

consumables business after the company he worked for stopped trading.

Joseph says that, along with a few other loyal customers, we helped him get his business off the ground.

In IT there were always times when things ran out or something new was needed in a hurry and Joseph always managed to get us out a hole even if it meant he had to deliver it in person.

When I started my Pink Connect franchise just over a year ago, Joseph was the first person I approached to help reduce the cost of telecommunications for his business.

So Joseph became a Pink customer and I intend to provide him with the same level of service as he has given me for many years!”

Raj Deokar, Director of Pink Connect in Northampton,  has just contracted to supply Samsung’s brand new Rock Solid B2710 phone.

Raj says, “These mobiles are amazingly tough, waterproof, dustproof, anti-shock, anti-scratch with a 2Mp camera and video!  They are ideal for outdoor workers”.

Peter Weeks of Metaphor Consulting said, “I work from home and my mobile was getting poor reception so I asked Andy Moore of Pink Connect to help.  Andy did the research and he recommended a new package better suited to my needs on a different network. Changing networks isn’t a big thing but there are still some hoops you have to jump through. Andy was very helpful, nothing was too much trouble, it all went through easily and my new package is cost-effective.  I’d recommend Andy for telephone questions every time.”

Speed up your world today with Superfast Fibre Business Broadband

Pink Connect, has seized the opportunity provided by the roll out of fibre to the cabinet (FTTC) to make high upstream business-grade broadband affordable to small businesses looking to compete in an increasingly data-hungry environment.

Benefits of Pink Fibre Pro

• Up to 20 times faster upload than standard business broadband
• Superfast service at cost effective rates
• Improve your business efficiency whilst reducing cost
• Up to 10mb upload speed
• Guaranteed minimum 12mb download throughput
• No fair usage policy

FTTC’s upload speeds of up to 10Mbps enable businesses to use video, voice or VPN technology more easily and will support a range of high-data demand applications whilst improvements in download speed make  fibre considerably faster than any standard broadband connection.

Managing Director, James, says,  “Getting your business on the Next Generation Network is a simple enough once the fibre has been run to a cabinet near you. We send an engineer to your premises to set the new connection and install a vDSL (very high speed DSL) modem. The whole installation process takes about 10 days from order to live connection and it costs a lot less than it used to when businesses looking for high speeds paid a high price for uncontended, dedicated solutions like EFM or Leased Lines.

John, one of the partners at Heritage Investments, has recently had these good things to say about Pink Connect:

“I met Stuart from Pink Connect at a business networking meeting and asked him to contact me as we were having problems with our telephone service provider.  Following a review of our system we were given good advice on how to improve the system.

It was a relief to deal with a company that took a genuine interest in our issues and gave us the time we needed to understand how the new phones we bought from Pink Connect worked. When an issue did occur they worked with us to rectify the problem quickly.

Over the past three months we have been able to build up a relationship with the staff at Pink Connect and can recommend the advantage of using a reliable local provider who is easy to contact.”

When Katy Dann was looking for a new phone system for the care home agency business she was just starting up, Stuart from  Pink Connect (Bournemouth) called round to her home based office to talk her through what was needed to get up and running.

Katy says, “I thought it was going to be a hassle but after half an hour it became clear it would be easy.

Stuart explained I could use my broadband connection for my business telephone and pay low rates for the calls as well. He brought a handset with and showed me exactly how it would work.

I needed to get the business up and running quickly and as the Feature Plus system is so easy to install I decided it was the right option for me.  Within a few days the phone was working and I have been up and running ever since. I use the feature plus web site to manage the phone and can divert calls to my mobile when I am out of the office; it is perfect for my business.

I hadn’t heard of Pink Connect before but I am glad I have now; it is good to know there is someone local who provides such a personal service!”

Stuart Moore, Director of Pink Connect, Bournemouth, nearly didn’t meet this new customer.

Stuart says, “It was a wet Wednesday evening.  I had not had the best day and I was due at a networking event. When I arrived was “underwhelmed” by the prevailing atmosphere. I very nearly went straight home but after giving myself a good talking too, decided to stay and give it my best shot”

Half an hour later Stuart had a meeting arranged for the following week with a local business man who owns and operates a chain of 8 dry cleaners and laundry’s from an office in Bournemouth

Stuart continues, “I had in my mind to talk to the owner about his power requirements but during the meeting it quickly became apparent that his big issue was telecoms. The company had 3 different suppliers for lines, calls and broadband plus a rental charge for an old telephone system. I put together a quote for the Feature Plus Premium service, alongside line rental and broadband provision.  The customer really liked the fact that by transferring his business to Pink Connect the savings made on lines, calls and broadband services will pay for the VOIP handsets within 10 months. The other major benefit he liked about the proposal was reducing the number of his suppliers from 3 to 1.  The fact I am local and committed to excellent customer service also was a big plus. He signed to take the full package!”

So if you ever are tempted to take the easy option and not go to a networking event, you may miss out on opportunities like this one.

Editorial note: the expression “Thaz a face lik awet wensday” is thought have originated in Lancashire where Wednesday was traditionally wash day

The ever-improving Esher Rugby Club is enjoying new support (and phone calls from 1p a minute!) from Pink Connect, Walton on Thames.

Pink Connect Director, Ram Somasundaram (pictured right with players) recently attended a successful open day at the club where Esher took on Lille in a pre-season friendly fixture.

The club is looking forward to starting their new season in England Rugby’s ‘Championship’ division, having secured a record breaking promotion last season to become one of the top 24 teams in the country.

You can follow Esher RC’s progress at www.esherrugby.com or http://twitter.com/esherrugby

Businesses often overlook the value of keeping their telephone lines up and running.

Some will simply be unaware of the options in place to reduce the time in which a fault on the line can be resolved.

Inbound and Outbound calls, Fax, PDQ, Alarm and Broadband are just some of the services telephone lines are used for within a business. Ideally you would like your lines up and running continuously, without any problems at all. However, faults can occur at any point.

That’s where Care Levels come into place. When you log a fault, the network will respond to a fault based on a priority determined by its Care Level. The different care levels are:

Read the rest of this entry »