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Archive for the ‘Customers’ Category

BNI TESTIMONIAL

RAJ DEOKAR – PINK CONNECT

We was in the process of reviewing our company mobile phone package, our existing supplier had submitted renewed costs and we also acquired a number of other options from direct suppliers (Vodafone, o2 etc) Pink Connect had one advantage of visiting and listening to what we personally all wished to have, the quotation was submitted professionally and quickly—the proposal gave us a saving from previous and a better service to suit our needs.

Raj has personally helped set up the phones and has answered any queries we have experienced, I would have no hesitation in recommending Raj to any of my contacts requiring a review of their company mobile phones.

Kind regards, Mark Brown

DATS Print Services Ltd

Great Testimonial for Great Service

David Cameron of Pink Connect Watford has just connected a delighted Prontaprint with the fastest speeds on the internet. Pink Fibre Pro has given Aarif Merali (pictured right with David) upload speeds of up to 10Mb and download speeds of up to 40Mb!

“Our previous supplier provided us with a very slow broadband connection and we needed to improve the speed in order to cope with the larger file transfers that our clients were demanding. Pink Connect came in to evaluate our requirements and managed to provide the Pink Fibre service which increased our broadband speed twenty fold.” said Aarif.

“From the initial requirements gathering, installation and post-installation follow-up Pink Connect were extremely professional and competent while demonstrating a great deal of understanding for our requirements. I would have no hesitation in recommending their services and, in particular, their Pink Fibre service. If you haven’t done so already – go Pink!”

If you would like to know whether you too can take advantage of the fibre superhighway, just contact the friendly team at Pink Connect

Rajendra Deokar of Pink Connect Northampton has helped Richard Alton of Rialto Health & Safety make a good start this new year:

Richard says, “Raj explained the cost savings in simple terms and showed the comparison against my existing supplier.The 50% saving was a very pleasant surprise.  The switch over was trouble free and there have been no problems so far at all – excellent service!”

Norwich A47 in the Snow

The current heavy snowfall has made it difficult for many organisations to operate as normal. Whilst employees struggle to access their workplace, desk phones are ringing unanswered as customers and suppliers try to place orders, reschedule appointments or seek customer service. As a result, business profit can suffer heavily.

There is one local business however who’s profits have certainly not suffered. Norwich based business telecoms company Pink Connect have been inundated with calls from companies wanting to set up their employees who are stranded at home as remote workers.

Whatever the weather, Pink Connect has a solution that means those calls will be answered, even if no one makes it into the workplace!

Danny Snelling, Director of the firm said “We have given our customers an easy to use web page which enables complete control of where your numbers ring and for how long. It even allows one number to ring at multiple locations so you can share the answering between those who’ve made it into the office and those remote workers who are snowed under.”

There is also access to a host of extra features which come in handy in times like these such as the ability to send calls to a recorded announcement giving advice or information, network based call queuing to deal with excessive demand and secure access to office IT networks.

One group of companies to benifit from this treatment is The Website Design Centre who has branches in Norwich, Attleborough, Gt Yarmouth, London, Birmingham and Pontypridd. They have been plagued with staff not being able to get in. Director for the firm Daniel Arpels commented “Pink Connect really did come to our rescue and have allowed us to carry on regardless of who makes it into the office”.

With travel chaos, school closures and workplace inaccessibility so widespread – there has never been a better time to look into the option to have employees working from home. Less travel also means you’re doing your bit for the environment and it will surely come in handy when this cold weather turns into staff illnesses.

If you’d like to find out more on this very helpful and inexpensive service call Pink Connect today on 01603 510710.

Andy Moore (Pink Connect Bristol) has words of encouragement for us all – especially on these dark, cold mornings:

“I have been networking like mad over the last 3 weeks. Last week I did 4 consecutive morning meetings!  By the last one I was ready to turn the alarm off, roll over and go back to sleep.

However as I was substituting at a different BNI group I had to be there and I am glad I made the effort.

I had only been there a few minutes when the owner of a local business asked me if I could help her sort out her telecoms.  Obviously I was happy to do this & within an hour of arriving back at my office I received a call asking for an appointment on Monday.

On Monday I got hold of copies of all of their phone bills and made further enquiries with the incumbent supplier including getting a £300 overcharge credited back!

We are now going to provide her with 2 broadband connections and 5 lines.

I am so glad that I dragged myself out of bed because you just never know who might be wanting our services. Bring on those morning sessions!”

Editor’s note: The phrase “the early bird catches the worm” means success comes to those who prepare well and put in effort. It was first recorded in John Ray’s A collection of English proverbs 1670, 1678: “The early bird catcheth the worm.”

Keith Deakin, Director of Pink Connect (Derby) illustrates the circularity of business and how much service matters.

“In my previous career in IT, Joseph Lamy, MD Index Computers, used to be my main supplier of computer consumables. I have known Joseph for a long time and transferred my business to him many years ago when he decided to set up his own office

Keith Deakin & Joseph Lamy

consumables business after the company he worked for stopped trading.

Joseph says that, along with a few other loyal customers, we helped him get his business off the ground.

In IT there were always times when things ran out or something new was needed in a hurry and Joseph always managed to get us out a hole even if it meant he had to deliver it in person.

When I started my Pink Connect franchise just over a year ago, Joseph was the first person I approached to help reduce the cost of telecommunications for his business.

So Joseph became a Pink customer and I intend to provide him with the same level of service as he has given me for many years!”

John, one of the partners at Heritage Investments, has recently had these good things to say about Pink Connect:

“I met Stuart from Pink Connect at a business networking meeting and asked him to contact me as we were having problems with our telephone service provider.  Following a review of our system we were given good advice on how to improve the system.

It was a relief to deal with a company that took a genuine interest in our issues and gave us the time we needed to understand how the new phones we bought from Pink Connect worked. When an issue did occur they worked with us to rectify the problem quickly.

Over the past three months we have been able to build up a relationship with the staff at Pink Connect and can recommend the advantage of using a reliable local provider who is easy to contact.”

Put simply Pink Connect just provided their usual high quality broadband on another line and then used a clever box of tricks to combine the two supplies together to make one super efficient service.

Russell Taylor Director at the firm said the following….

“We approached Danny Snelling, who is the director at Pink Connect (Norfolk), to discuss the possibility of faster and more reliable broadband as we noticed our BT line was sluggish at certain times of the day, this was interfering with normal day to day operations.

As a firm of Independent Financial Advisers we keep an active eye on what the Pension and investment markets are doing and our systems can be quite demanding on the broadband, so it was time to discuss options, without ‘breaking the bank’ (no pun intended).

Broadband is definitely quicker and more consistent, especially when backups are running in busy times, so we are very pleased.”

If you’d like to speed up your broadband, no matter where you are, give Pink Connect a call for a no hassle discussion on what we can do for you.

Pink Connect (Norfolk) Ltd 01603 510710

I switched my telephone services from BT to Pink Connect in May and the change was seamless. The best thing is that real people answer your call and I have found them to be very efficient and responsive.

Pink Connect have also been able to reduce my call charges by around 40%.

I admit to being sceptical before I made the change from BT. However, I have been impressed with Pink Connect’s service and the savings speak for themselves!

Steve Cox
Owner, Cox & Co Payroll Solutions