Pink Connect Blog

Posts Tagged ‘bill’

According to the latest report by ‘billmonitor’, created and run by Oxford University mathematicians, UK Mobile users are wasting £4.9bn a year on the wrong mobile tariff!

At Pink Connect, we have always said that 82% of business mobile customers are on the wrong tariff. Billmonitor says this percentage is 76% for all mobile customers.  Since it doesn’t take data and text into consideration this figure could have been higher!

Due to fear of going above the allowance offered in their tariffs (named as “bill shock”), customers typically bought FOUR times more talk time that they actually used.

The report claims that if everyone used the right tariff, the UK could stop wasting £4.9bn a year that is being spent on wrong tariffs. The task of choosing right tariff is difficult as there are over 8m contract permutations available to mobile customers!

You can read full story on this on BBC website by clicking on the following link:

http://www.bbc.co.uk/news/technology-12996175

At Pink Connect, we offer FREE mobile bill analysis and advice to select the best suitable tariff for your business. We are committed to bringing down the wasted £4.9bn spent on wrong tariffs!

About the blog author: Raj Deokar, is the director of Pink Connect (Northampton) Ltd.  Raj has got over 13 years experience in Telecommunications.

You can reach Raj Deokar on 01604 217271.

ORIGINAL PRESS ASSOCIATION ARTICLE HERE

The cost of telephone and internet services is falling, according to the communications regulator.

The average household spend on fixed-line, mobile, internet and broadband services fell last year, with fixed-line down from £23.49 to £22.26, mobile down from £33.98 to £32.04, and internet and broadband down from £11.37 to £10.71, Ofcom’s The Consumer Experience Report found.

The report put the fall in mobile charges down to the increasing popularity of low-cost SIM-only contracts, especially among younger consumers, while falling broadband prices were driven by bundled services.

The report said the proportion of homes with mobile phones has risen from 91% to 93% while fixed-line services remain stable at 87%.

More than one in 10 consumers (13%) rely solely on their mobile phone and do not have a fixed-line connection. More people are using the internet at home, with take-up rising from 65% to 73%.

While 96% of home internet connections are via broadband, 64% of broadband customers did not know their connection speed.
Ofcom said satisfaction with communications services remained high, with levels of at least 86%.

Among the problems the regulator said it wished to address were so-called “not-spots” for mobile and broadband, which are a problem in some rural areas, particularly in Scotland and Wales. It said making progress on these would be a priority for 2010/11.

Making sure switching bundled services is not unnecessarily difficult will also be a priority.

Copyright © 2009 The Press Association. All rights reserved.