Pink Connect Blog

Posts Tagged ‘Calls’

According to the latest report by ‘billmonitor’, created and run by Oxford University mathematicians, UK Mobile users are wasting £4.9bn a year on the wrong mobile tariff!

At Pink Connect, we have always said that 82% of business mobile customers are on the wrong tariff. Billmonitor says this percentage is 76% for all mobile customers.  Since it doesn’t take data and text into consideration this figure could have been higher!

Due to fear of going above the allowance offered in their tariffs (named as “bill shock”), customers typically bought FOUR times more talk time that they actually used.

The report claims that if everyone used the right tariff, the UK could stop wasting £4.9bn a year that is being spent on wrong tariffs. The task of choosing right tariff is difficult as there are over 8m contract permutations available to mobile customers!

You can read full story on this on BBC website by clicking on the following link:

http://www.bbc.co.uk/news/technology-12996175

At Pink Connect, we offer FREE mobile bill analysis and advice to select the best suitable tariff for your business. We are committed to bringing down the wasted £4.9bn spent on wrong tariffs!

About the blog author: Raj Deokar, is the director of Pink Connect (Northampton) Ltd.  Raj has got over 13 years experience in Telecommunications.

You can reach Raj Deokar on 01604 217271.

Raj Deokar, Pink Connect Northampton, was recently speaking to a friend who had just got a new mobile phone. The proud owner of this new piece of kit told Raj,  “it has got all sorts of new features including Bluetooth” and Raj replied, “well that’s really cool, what do you use it for?” to which the answer was,  “it enhances my mobile signal but I don’t use it specifically as such!

Being an expert in telecom and mobile, Raj was shocked by his answer!  So he thought of putting together some of the many ways one can use Bluetooth:

• One of the obvious uses of Bluetooth is to connect mobile to your Bluetooth headset – flexibility and handsfree talk
• Connect mobile to Bluetooth enabled car handfree systems – handsfree talk, handsfree dialling (if mobile accepts voice dialling)
• Connect PC/Laptop and Mobile – data exchange, synchronize calendar and contacts
• Connect to other mobile device – data exchange, play games against another person’s device
• Connect devices to Bluetooth enabled printers – send data to printers without wire
• Connect devices to Wifi systems, TVs  – audio / photo / video transfer (Bluetooth high speed technology) without wires
• Use PC devices such as keyboard, mouse, headsets wirelessly – flexibility without cords
• Connect Bluetooth headset to Landline phone and Mobile phone at same time – flexibility of having just one handset for landline and mobile
• Marketing use – some already use Bluetooth as a marketing tool. E.g. A retail unit transmitting message over Bluetooth about discount offers that can be received by mobile devices of people passing by.
• Some other uses include in camcorders, hi-tech devices and various other industries – there are literally thousands of devices that make use of Bluetooth technology.

More facts about Bluetooth®:

• Bluetooth is a wireless technology (uses r-waves in 2.4 Gigahertz range). It’s secure (as pairing is required), low energy consuming and one of the inexpensive ways of connecting and exchanging information wirelessly between devices. It allows Bluetooth enabled devices to talk to each other over short distances (PAN – Personal Area Network – range up to 33 feet).
• Bluetooth brand and technology is promoted by a non-profit group called Bluetooth SIG (Spec. interest group) so no single company owns the technology.
• The kind of technology that Bluetooth uses dates back to discoveries pioneered by military in 1940s.
• The name ‘Bluetooth’ is from 10^th century Danish King – Harold Blatand or Harold Bluetooth who was instrumental in uniting warring functions!

Are you using your Bluetooth enabled devices effectively?

PS.  At Pink Connect, we provide range of mobiles with Bluetooth and fully installed hands-free car kits that are great value – all with our friendly customer service!

Following up on a conversation at a recent networking event, Pink Connect (Bournemouth) is delighted to have helped independent financial advisors, Heritage Investments improve the quality of their calls.

Heritage Investments were experiencing problems with their VOIP (Voice over IP) telephone system. Upon visiting their office it quickly became apparent that they were running  5 phones  and data traffic down one broadband connection. This was causing issues with call quality.

Further, upon analysing the monthly bill it was clear that by switching to Pink Connect a 20% saving could be achieved on lines, calls and broadband charges!

Pink Connect proposed a separate broadband line for the phone traffic and an upgrade to the handsets so they would be compatible with the Feature Plus platform.

Once the system was installed and the broadband connection had stabilised the quality of the calls improved. The team was also trained to access and use the feature plus web site, this means that the telephone system is now running in a way that suits each individual phone user and Heritage Investments’ customers

R.P.Lovatt Insurance have again chosen their long term Communication suppliers Pink Connect in a deal that includes all lines, calls, mobiles, phone systems, ADSL and IT infrastructure. With this deal, Marc Lovatt has fixed the cost of his partnership’s Communication and IT budget for the next five years. Marc said “Pink Connect have been our chosen suppliers for over eight years now. As we have grown they have expanded our systems ahead of demand ensuring we always have the tools for the job. I am delighted to have secured their comprehensive services at a fixed cost with this innovative agreement. I recommend Pink Connect to any company wanting the best solution for their business communications”.

The Soldiers Charity have just extended their Mobile communications package with Pink Connect with a dozen more Blackberry devices. With the growth of their non office based staff, the convenience of email anywhere is really improving efficiency working in the field. “The Soldiers Charity give lifetime support to serving and retired soldiers and their families. They risk so much for us, but for them, it’s “just doing their job”. In return, we provide financial assistance when they are in real need. That’s what we’ve been here to offer for 66 years”. You can contact the Soldiers Charity through their web site: http://www.soldierscharity.org/

Bailey Classic Cars, the renowned Midlands Mercedes SL Specialists, have chosen Pink Connect to supply Lines, Calls, ADSL and Telephone System for their new Showroom and Workshop facility in Stockwood Worcestershire. “The flexibility of DECT handsets combined with the features of the new NEC System have already shown significant improvements over the previous set up” said Sam Baily, Managing Director. “We were missing sales and hire enquiries because we were speaking with visitors in the workshops or showrooms but now we never miss a call”. You can buy, service or hire a classic Mercedes SL by calling Sam and his team on 0844 414 2116.

Hawkwell House Hotel in Oxford have chosen their long term telecoms and data provider to supply a replacement telephone system to compliment their superb room and public area upgrades. The end of an existing contract provided the perfect oportunity to upgrade and secure an easy to use system that both staff and guests could get the best from. General Manager Tim Spittles comented “Pink Connect installed around our guests to the extent that no one knew they were there, this was so important in a busy Hotel”. The Hawkwell House Hotel can be contacted on 01865 749988.

Dormer House School has chosen Pink Connect to overhaul their existing IT ifrastructure in an upgrade that will see the pupils computer experience transformed. Security, speed and reliability are being bought right up to date with a state of the art Server that will trebble the working speed of on site PCs and see all data secure and backed up. Staff are delighted at the benifits this is already bringing in useability and reliability. Pink Connect are delighted to be providing this IT support at a special rate to make the upgrades as affordable as possible for the school.