Posts Tagged ‘telecom’
Why do I care? The significance of your service level agreement
Businesses often overlook the value of keeping their telephone lines up and running.
Some will simply be u
naware of the options in place to reduce the time in which a fault on the line can be resolved.
Inbound and Outbound calls, Fax, PDQ, Alarm and Broadband are just some of the services telephone lines are used for within a business. Ideally you would like your lines up and running continuously, without any problems at all. However, faults can occur at any point.
That’s where Care Levels come into place. When you log a fault, the network will respond to a fault based on a priority determined by its Care Level. The different care levels are:
Mobiles are wireless
So the last thing you want to do is plug accessories into them that’ll leave wires trailing everywhere, getting tangled up and generally getting in the way. This is especially true of headphones, which have an uncanny knack of writhing away in your pocket whilst your not using them, so that when you pull them out to listen to some tunes on the train, you’ve first got to spend half an hour teasing them out of the knotted mess they’ve become. Until, that is, the advent of stereo Bluetooth. With a stereo Bluetooth enabled set of wireless headphones, like the new Jabra Halo, you can kiss goodbye to your corded-conundrums and get straight to the stereo quality music. Order yours from Pink Connect today, or take advantage of our August offer and get a free pair with your new business connection.*
*Dependant on value of agreement, naturally!
Schools and colleges get set to buy direct: are you ready?
UK schools and colleges are to have more control over where they buy technology.
It’s the result of the Government’s plan to close down Becta. This central procurement team has worked on behalf of local authority education departments since 1998. It’s been their task to select and roster IT equipment and software suppliers and negotiate framework agreements with them.
But from November 2010 onwards educators are likely to be free to make their own purchase decisions. This potentially opens wide a new door – and fresh sales opportunities – for those who can offer a comprehensive portfolio of IT and communications solutions.
Complete article originally posted in: Market Knowledge, THE LOOP July 8, 2010
Hawkwell House Hotel

Hawkwell House Hotel in Oxford have chosen their long term telecoms and data provider to supply a replacement telephone system to compliment their superb room and public area upgrades. The end of an existing contract provided the perfect oportunity to upgrade and secure an easy to use system that both staff and guests could get the best from. General Manager Tim Spittles comented “Pink Connect installed around our guests to the extent that no one knew they were there, this was so important in a busy Hotel”. The Hawkwell House Hotel can be contacted on 01865 749988.
Dormer House School
Dormer House School has chosen Pink Connect to overhaul their existing IT ifrastructure in an upgrade that will see the pupils computer experience transformed. Security, speed and reliability are being bought right up to date with a state of the art Server that will trebble the working speed of on site PCs and see all data secure and backed up. Staff are delighted at the benifits this is already bringing in useability and reliability. Pink Connect are delighted to be providing this IT support at a special rate to make the upgrades as affordable as possible for the school.
R M Wholesale choose Pink!
R & M Wholesale, an established fast growing wholesale floorcovering supply distributor to the Trade have chosen Pink Connect to supply a new telephone system for their Offices and Warehouse. R M who sell products used in the installation of carpet, hardwood, laminate, ceramic tile, vinyl, rubber and other floorcoverings have two warehouse locations that service The Westcountry and Southern England. They have been long term customers of Pink Connect and so naturally asked for a quotation for their telephone system. Speed was of the escence as their old system was failing and as the price was right and everything was in stock, Pink Connect were able to deliver and install within 48 hours. A delighted Simon Cole said “it is great to do business with a company that understands our needs and delivers when we need” – R M Wholesale can be contacted on: 01179 531222 or www.rmwholesale.co.uk
Telecoms industry ‘set to boom’
ORIGINAL ARTICLE AT COMPUTEACH.CO.UK
The telecommunications industry in the UK and around the globe can expect to enjoy a boom during 2010, according to new research.
A study carried out by Informa Telecoms and Media has predicted that the telecoms market will surge, driven by the increasing demand for broadband services, while in the UK, the government’s commitment to roll out faster internet services across the country will also help grow the sector.
According to the research, the market will see revenues increase to £35 billion in 2010, with 32 per cent of revenue generated in Western Europe.
Paul Merry, senior analyst at Informa Telecoms and Media added that “mobile enterprise services are experiencing a marked increase in importance”.
Meanwhile, a survey carried out by industry watchdog Ofcom revealed around half of firms in the UK are planning to spend more on telecoms services in the next year.
Two thirds see it as a vital way of transforming their operation, the report found, demonstrating the increasing reliance on the IT industry to help increase businesses’ success.
ORIGINAL ARTICLE AT COMPUTEACH.CO.UK

