Pink Connect Blog

Posts Tagged ‘Telephone System’

John, one of the partners at Heritage Investments, has recently had these good things to say about Pink Connect:

“I met Stuart from Pink Connect at a business networking meeting and asked him to contact me as we were having problems with our telephone service provider.  Following a review of our system we were given good advice on how to improve the system.

It was a relief to deal with a company that took a genuine interest in our issues and gave us the time we needed to understand how the new phones we bought from Pink Connect worked. When an issue did occur they worked with us to rectify the problem quickly.

Over the past three months we have been able to build up a relationship with the staff at Pink Connect and can recommend the advantage of using a reliable local provider who is easy to contact.”

When Katy Dann was looking for a new phone system for the care home agency business she was just starting up, Stuart from  Pink Connect (Bournemouth) called round to her home based office to talk her through what was needed to get up and running.

Katy says, “I thought it was going to be a hassle but after half an hour it became clear it would be easy.

Stuart explained I could use my broadband connection for my business telephone and pay low rates for the calls as well. He brought a handset with and showed me exactly how it would work.

I needed to get the business up and running quickly and as the Feature Plus system is so easy to install I decided it was the right option for me.  Within a few days the phone was working and I have been up and running ever since. I use the feature plus web site to manage the phone and can divert calls to my mobile when I am out of the office; it is perfect for my business.

I hadn’t heard of Pink Connect before but I am glad I have now; it is good to know there is someone local who provides such a personal service!”

Businesses often overlook the value of keeping their telephone lines up and running.

Some will simply be unaware of the options in place to reduce the time in which a fault on the line can be resolved.

Inbound and Outbound calls, Fax, PDQ, Alarm and Broadband are just some of the services telephone lines are used for within a business. Ideally you would like your lines up and running continuously, without any problems at all. However, faults can occur at any point.

That’s where Care Levels come into place. When you log a fault, the network will respond to a fault based on a priority determined by its Care Level. The different care levels are:

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R.P.Lovatt Insurance have again chosen their long term Communication suppliers Pink Connect in a deal that includes all lines, calls, mobiles, phone systems, ADSL and IT infrastructure. With this deal, Marc Lovatt has fixed the cost of his partnership’s Communication and IT budget for the next five years. Marc said “Pink Connect have been our chosen suppliers for over eight years now. As we have grown they have expanded our systems ahead of demand ensuring we always have the tools for the job. I am delighted to have secured their comprehensive services at a fixed cost with this innovative agreement. I recommend Pink Connect to any company wanting the best solution for their business communications”.

Bailey Classic Cars, the renowned Midlands Mercedes SL Specialists, have chosen Pink Connect to supply Lines, Calls, ADSL and Telephone System for their new Showroom and Workshop facility in Stockwood Worcestershire. “The flexibility of DECT handsets combined with the features of the new NEC System have already shown significant improvements over the previous set up” said Sam Baily, Managing Director. “We were missing sales and hire enquiries because we were speaking with visitors in the workshops or showrooms but now we never miss a call”. You can buy, service or hire a classic Mercedes SL by calling Sam and his team on 0844 414 2116.

Hawkwell House Hotel in Oxford have chosen their long term telecoms and data provider to supply a replacement telephone system to compliment their superb room and public area upgrades. The end of an existing contract provided the perfect oportunity to upgrade and secure an easy to use system that both staff and guests could get the best from. General Manager Tim Spittles comented “Pink Connect installed around our guests to the extent that no one knew they were there, this was so important in a busy Hotel”. The Hawkwell House Hotel can be contacted on 01865 749988.

Dormer House School has chosen Pink Connect to overhaul their existing IT ifrastructure in an upgrade that will see the pupils computer experience transformed. Security, speed and reliability are being bought right up to date with a state of the art Server that will trebble the working speed of on site PCs and see all data secure and backed up. Staff are delighted at the benifits this is already bringing in useability and reliability. Pink Connect are delighted to be providing this IT support at a special rate to make the upgrades as affordable as possible for the school.